Stories and Examples of Everyday Connectivity

Poor service won’t save great food. And great food can’t save poor service. Why? Serving requires full attention to the task at hand. There’s a big disconnect when the person serving isn’t providing the best of what they can provide – starting with individual attention first. If you’ve ever dined…

“I want to declare email bankruptcy!” My friend C shared this statement with me in a phone conversation recently. And it got me thinking, after I stopped chuckling. What are the ways you communicate? Communication is connection. So choosing the forms and avenues for communication you want to use –…

At the 2019 Art of Connecting Summit, I invited guests to submit concerns, questions and challenges along with things they’d like to learn in advance. Several people did and I’ll share some of the questions here on the blog.   This isn’t so much a question as an observation. As…

High Vibe. What does that mean to you? High energy? High frequency? Crazy? Calm? Vision? Whatever it is, be clear that your vibe is yours. And whatever vibe is yours is how you connect. It hit me as I was prepping for a live event: high vibe isn’t necessarily high…

How many of us get fire-hosed with emails from an opt-in? You know the drill – you opt-in, by choice, and then… you get flooded with emails. Daily, many times a day, toooooo many. Whatever it is, it’s too much for you & not what you signed up for. For…

One thing I love to host is live events. One element of live events I’ve long noticed and wondered about is where people sit & why. At the Art of Connecting Summit recently (a signature live event for us), it hit me: people sit where they want to based on…

“What was great about Uncle Lenny was that….” Thus started a story that helped an entire room build empathy, understanding and a new perspective. It was a room full of good people – a business organization meeting. You know, the ones where you get together on a regular schedule, talk…

Years ago, I started giving a talk called The Power of The Customer Experience. Part of the talk was Words To Use & Words To Purge I recall people literally jumping out of their chairs when I shared these lists and reasons. (love me an enthusiastic audience!!) Here’s the (short)…

“I’m on introvert…” “Oh, I don’t know…that doesn’t feel comfortable.” “We’ve always done it this way.” “Change is hard.” Here’s the great thing about connectivity: it debunks all of the above, and then some. The four phrases above – just a tiny smattering of what we tell ourselves – are…

Scene: Ongoing conversation with friend + colleague (= frolleague), checking in on each other, seeing what they’re up to, how we can support each other… email conversation excerpt below.   Frolleauge: That’s really good to hear, tell me about your breakthroughs, was it breakthrough in a way of thinking or…

About two years ago I met with a friend. We got together on a somewhat regular basis and shared what was happening in our lives. It was at one of these catch-ups that she planted a new thought in my head. I’d been lamenting trying to make the progress I…

Do you know what connections really matter? NOTE: this is pretty personal and gritty today, so if you don’t want it, stop reading. This week got off to a horrible start. Well, Monday day was fine, actually pretty solid. Woke up, felt good, visited a new gym, walked with my…

“Question . . . tonight I hosted a going away party for long time friends. I enjoyed an exchange of ideas with an extremely intelligent man. I’ve known him for about 20 years. He dismissed my viewpoint then went into a monologue about . . . . . . .…

“Connecting with others when we feel disconnected from ourselves (i.e. our purpose, our own goals, etc.). This has been kind of tricky for me; I feel like I don’t know how to introduce myself sometimes because I’m no longer defining myself by who I’ve been, but I’m not quite sure…

Maps. Paths. Plans. Strategy.   As a Connector, having a strategy is key.  Why do you want to connect with people, to begin with – which started us off – launches the strategic thinking for connectors. Why indeed. You’ve got a lot of places you can go, things to do,…

Once you’ve decided to make the First Move  – and done it – then you’ve reached the Y In The Road. The Y is the juncture where you get to make a choice: Do I stay (keep going, continue to see where this first move can go) or do I…